Privacy Policy

Last updated: January 2024

1. Information We Collect

1.1 Information You Provide:

• Account Information: Name, email address, username, and password
• Profile Data: Company name, job title, profile picture
• Payment Information: Processed securely through Razorpay (we don't store card details)
• Communication Data: Support tickets, emails, and feedback

1.2 Information We Collect Automatically:

• Usage Data: Features used, session duration, AI minutes consumed
• Device Information: Browser type, operating system, IP address
• Cookies: Session cookies and preference settings
• Analytics: Aggregated usage patterns and performance metrics

1.3 Content You Process:

• Audio Data: Temporarily processed for transcription
• Screenshots: Analyzed for context (not stored permanently)
• Meeting Content: Transcripts and summaries you choose to save

2. How We Use Your Information

3. Data Sharing and Disclosure

We DO NOT sell your personal data. We only share information:

• With Service Providers: Trusted partners who help operate our service (e.g., Razorpay for payments)
• For Legal Reasons: When required by law or to protect rights and safety
• With Your Consent: Only when you explicitly authorize sharing
• Business Transfers: In case of merger or acquisition (with notice)

4. Data Security

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correct: Update or correct inaccurate information
• Delete: Request deletion of your account and data
• Export: Receive your data in a portable format
• Object: Opt-out of certain data processing
• Restrict: Limit how we use your information

6. Data Retention

We retain your data for as long as necessary to provide our services:

• Account Data: Kept while your account is active
• Session Data: Deleted after 90 days unless you save it
• Payment Records: Retained per legal requirements (typically 7 years)
• Deleted Accounts: Removed within 30 days of deletion request

7. Cookies Policy

We use cookies to:

• Keep you logged in
• Remember your preferences
• Analyze site usage
• Improve performance

You can control cookies through your browser settings, but some features may not work properly without them.

8. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

9. Children's Privacy

HintQ AI is not intended for users under 18 years of age. We do not knowingly collect information from children. If we learn we have collected data from a child, we will delete it promptly.

10. Third-Party Services

We integrate with these third-party services:

• Google OAuth: For authentication (optional)
• Razorpay: For payment processing
• OpenAI: For AI capabilities
• Azure: For speech services

Each service has its own privacy policy. We encourage you to review them.

11. Updates to This Policy

We may update this policy occasionally. We'll notify you of significant changes via email or in-app notification. Continued use after changes means you accept the updated policy.

12. Contact Us